Content Discovery Workflow
Users needed a clearer way to discover relevant material without opaque personalization claims.
Client type
Digital product team organizing a large content catalog
Previous process
Content was organized through broad categories and manual curation.
Evidence sources
- Catalog metadata
- Explicit user activity
- Content attributes
- Feedback records
Implementation
Pristone designed a recommendation workflow that exposes the observable basis for suggestions and supports editorial review.
What it can claim
The system can rank content using recorded attributes and behavior included in the implementation.
What it cannot claim
It cannot infer intent, preference, or value beyond the recorded signals.
Human review
Product owners define acceptable signals and review quality and edge cases.
Measured outcome and status
Evaluation in progress. No independent engagement or retention result is published.
Architecture conceptStart with the decision—not an unsupported promise.
A Decision Audit defines the workflow, evidence, gaps, human oversight, and success measure before a pilot begins.
Book a Decision Audit